At Realmojd, we’re passionate about titanium alloy and committed to making your experience with us as seamless and reliable as the material itself. Whether you have questions about our products, shipping from Xiamen, or the unique qualities of titanium alloy, we’ve gathered answers to the questions we hear most often.

If you don’t find what you’re looking for, feel free to reach out to us at [email protected] — we’re here to help you discover the extraordinary appeal of titanium alloy!

What types of titanium alloy products does Realmojd offer?
Answer: We specialize in high-quality titanium alloy products known for their durability, lightweight nature, and modern aesthetic. Our offerings include a range of items crafted with precision to showcase the strength and sleekness of titanium alloy. Each product is manufactured with strict quality control to ensure exceptional performance and comes with a certificate of authenticity.
Answer: Every Realmojd titanium alloy item comes with a certificate of authenticity, verifying it is made from genuine, high-quality titanium alloy. We source our materials responsibly and maintain strict quality controls throughout production to ensure you receive an authentic, durable product you can trust.
Answer: We ship from our location in Tongan District, Xiamen, China. Domestic orders (within China) typically arrive within 3-7 business days. International shipping varies: 7-14 business days to most countries, depending on customs clearance. You’ll receive a tracking number once your order ships—email [email protected] if you need assistance!
Answer: Yes! We offer a 30-day return policy for unused, undamaged items in their original packaging. Custom-made pieces and final sale items are non-returnable. For defective items, we’ll cover return shipping and provide a replacement or refund. Check our Refund and Returns Policy or contact [email protected] to start the process.
Answer: To keep your titanium alloy items looking their best, clean them regularly with a soft cloth and mild soap if needed. Avoid harsh chemicals or abrasive materials that could damage the finish. Store your pieces in a dry, cool place away from direct sunlight and extreme temperatures to maintain their strength and appearance over time.
Answer:Yes, Realmojd provides custom titanium alloy items tailored to your specifications. Whether you want a unique design or specific dimensions, our skilled artisans work closely with you to bring your ideas to life. Contact us to discuss your custom project!
Answer: Titanium alloy’s color and texture can vary due to differences in alloy composition, surface treatments, and manufacturing processes. Factors like anodizing, polishing, or brushing affect the final appearance, giving each piece a unique look and feel. This variation highlights the material’s versatility and craftsmanship.
Answer: To find the right size for your titanium alloy ring or bracelet, you can measure your finger or wrist using a flexible measuring tape or a strip of paper. For rings, wrap the tape or paper around the base of your finger, mark where it overlaps, then measure the length with a ruler to get your circumference. For bracelets, measure around your wrist comfortably without pulling too tight. Compare these measurements to our sizing chart to choose the best fit. If you’re unsure, contact us for personalized assistance.
Answer: Yes, we ship worldwide from Xiamen! Shipping costs vary by destination and are calculated at checkout. International orders may incur customs duties or taxes, which are the buyer’s responsibility. Contact [email protected] if you need a shipping estimate before ordering.
Answer: If your package doesn’t arrive or arrives damaged, email us at [email protected] within 7 days of the expected delivery date with your order number and photos (if applicable). We’ll work with the carrier to resolve it—offering a replacement or refund as needed.
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