At Realmojd, we value the trust you place in us when you visit our website or purchase our titanium alloy products. Located in the dynamic Tongan District, Xiamen, Fujian, China, we are committed to protecting your privacy with the same care we put into working with high-grade titanium alloys. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with realmojd.com. Our goal is to be as transparent and strong as the materials we work with, ensuring you feel confident and informed about your data.
1. Information We Collect
We collect information to provide you with the best possible experience, from browsing our titanium-based collections to completing your order. The types of information we may collect include:
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Personal Information You Provide: When you place an order, contact us, or sign up for updates, we may collect your name, email address (e.g., when you email [email protected]), shipping address, phone number, and payment details.
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Automatically Collected Information: As you navigate our site, we use cookies and similar technologies to gather data such as your IP address, browser type, device information, and browsing behavior (e.g., pages visited, items viewed). This helps us improve our website and tailor your experience.
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Optional Information: If you share feedback or preferences (e.g., your favorite Realmojd design), we may store this to enhance your future interactions with us.
We only collect what’s necessary to serve you, honoring the streamlined simplicity of titanium craftsmanship.
2. How We Use Your Information
Your information helps us bring the precision and durability of titanium to your doorstep. We use it for the following purposes:
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Order Fulfillment: To process and ship your titanium alloy product to your provided address.
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Customer Support: To respond to your inquiries sent to [email protected] and provide timely assistance.
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Website Improvement: To analyze browsing patterns and optimize our site experience.
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Marketing (Optional): If you opt in, we may send you updates about new titanium designs or special offers. You can unsubscribe at any time.
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Legal Compliance: To meet regulatory requirements in China and other regions where we operate.
We do not sell or share your personal data with third parties for their marketing purposes—your trust is as strong to us as titanium itself.
3. How We Collect Your Information
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Directly from You: Through forms you fill out (e.g., checkout or contact forms) or emails you send to [email protected].
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Automatically: Via cookies and analytics tools that track your interaction with our site. You can manage cookie preferences in your browser settings.
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From Third Parties: We may receive data from payment processors or shipping partners to complete your order, but only what’s essential for the transaction.
4. Sharing Your Information
We share your data only when necessary and with trusted partners:
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Service Providers: Payment processors, shipping companies, and IT support providers who help us deliver your titanium products. These partners are bound by strict confidentiality agreements.
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Legal Obligations: If required by law or to protect our rights, we may disclose information to authorities, such as complying with regulations in Xiamen or international trade laws.
Your privacy remains our priority—we ensure any shared data is handled with care and clear intent.
5. How We Protect Your Information
Just as titanium is engineered for resilience, we safeguard your data with diligence:
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Security Measures: We use encryption (e.g., SSL for secure transactions), firewalls, and secure servers to protect your information.
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Limited Access: Only authorized Realmojd staff, trained in data protection, can access your personal data.
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Retention: We keep your information only as long as needed for the purposes outlined (e.g., order fulfillment) or as required by law, after which it is securely deleted.
6. Your Rights and Choices
You have control over your personal information, reflecting the balance and control we apply to our product design:
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Access and Update: Request to see or correct your data by emailing [email protected].
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Deletion: Ask us to delete your information, subject to legal retention requirements.
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Opt-Out: Unsubscribe from marketing emails via the link in any message or by contacting us.
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Cookies: Adjust your browser settings to refuse cookies, though this may affect site functionality.
7. International Data Transfers
Based in Xiamen, China, we process data locally but may transfer it internationally (e.g., to shipping partners or customers worldwide). We ensure such transfers comply with applicable laws, protecting your data no matter where it travels—like titanium built to perform across any environment.
8. Third-Party Links
Our site may include links to external websites (e.g., payment gateways). These sites have their own privacy policies, which we encourage you to review. Realmojd is not responsible for their practices.
9. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will be posted on realmojd.com with the effective date (e.g., March 13, 2025). Significant changes will be communicated via email to [email protected] subscribers.
10. Contact Us
Questions about your privacy? Reach out to us:
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Email: [email protected]
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Address: No. 16, Fengling 2nd Rd, Tongan District, Xiamen, Fujian, China, 361000
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Response Time: We aim to reply within 24 hours on weekdays, 48 hours on weekends.
At Realmojd, your privacy is as secure and enduring as the titanium we shape—thank you for trusting us.