Welcome to realmojd.com! At Realmojd, based in the vibrant Futian District of Xiamen, China, we are dedicated to sharing the timeless beauty of jade jewelry—crafted from Hetian jade and jadeite—with the world. These Terms of Service (“Terms”) govern your use of our website, purchases, and interactions with us. By accessing or shopping on realmojd.com, you agree to these Terms. We approach this agreement with the same respect and clarity we bring to crafting jade—please read carefully. If you have questions, contact us at [email protected].

1. Acceptance of Terms

• Agreement: Using realmojd.com, including browsing, ordering, or contacting us, constitutes your acceptance of these Terms and our Privacy Policy, Refund and Returns Policy, and Shipping Policy.
• Updates: We may revise these Terms at any time. The updated version will be posted on this page with a new effective date. Your continued use after changes signifies your agreement to the revised Terms.

2. Use of the Website

• Permitted Use: You may use realmojd.com to explore, purchase, or learn about our jade jewelry (e.g., pendants, rings, bracelets, earrings).
• Prohibited Actions: You agree not to:
  
  • Use the site for unlawful purposes or in violation of these Terms.
  • Copy, reproduce, or distribute our content (e.g., images, descriptions) without permission.
  • Attempt to hack, disrupt, or overload the website.
• Access: We reserve the right to suspend or terminate your access if you violate these Terms or engage in harmful activity.

3. Products and Pricing

• Availability: All jade jewelry is subject to availability. We strive to keep stock updated but may place items on backorder or discontinue them without notice.
• Pricing: Prices are listed in USD (or local currency at checkout) and exclude shipping, taxes, or customs fees unless stated. We may adjust prices at any time, but this won’t affect confirmed orders.
• Descriptions: We aim to accurately represent our Hetian jade and jadeite pieces. Natural variations in color, texture, or pattern are inherent to jade and not defects.

4. Orders and Payment

• Order Process: Placing an order is an offer to purchase. We’ll confirm acceptance via email—only then is a contract formed. We may decline orders (e.g., due to stock issues) at our discretion.
• Payment: We accept Visa, Mastercard, PayPal, WeChat Pay, and Alipay. Payment must be completed at checkout. Transactions are encrypted for security.
• Errors: If a pricing or product error occurs, we may cancel the order and refund you fully—no further liability applies.

5. Shipping and Delivery

• Policy: Shipping is governed by our Shipping Policy. We ship from G3P5+CV2 Futian District, Xiamen, Guangdong Province, China. Delivery times are estimates, not guarantees.
• Risk of Loss: Ownership and risk transfer to you upon delivery to the carrier. We’re not liable for delays or losses caused by shipping services.

6. Returns and Refunds

• Policy: Returns and refunds follow our Refund and Returns Policy. You have 30 days to return eligible items, with exceptions for custom or final sale products.
• Condition: Items must be unused and in original condition for a refund or exchange.

7. Intellectual Property

• Ownership: All content on realmojd.com (e.g., images, text, logos) is owned by Realmojd or our licensors and protected by copyright, trademark, and other laws.
• Use: You may not use, reproduce, or distribute our content without written permission. “Realmojd” is our trademark—unauthorized use is prohibited.

8. User Responsibilities

• Accuracy: You’re responsible for providing accurate information (e.g., shipping address, payment details). Errors may delay or prevent order fulfillment.
• Account: If we offer accounts, you must keep your login details secure and notify us of unauthorized use at [email protected].

9. Limitation of Liability

• Disclaimer: Realmojd provides the website and products “as is.” We don’t guarantee uninterrupted access or error-free content. To the fullest extent permitted by law, we’re not liable for indirect, incidental, or consequential damages (e.g., lost profits) arising from your use of the site or products.
• Liability Cap: Our total liability for any claim is limited to the amount you paid for the product in question.
• Natural Variations: Jade’s natural characteristics (e.g., color differences) are not grounds for liability claims.

10. Governing Law and Disputes

• Jurisdiction: These Terms are governed by the laws of the People’s Republic of China. Disputes will be resolved in the courts of Xiamen, Guangdong Province, unless otherwise required by law.
• Resolution: We encourage resolving issues directly—email [email protected] before pursuing legal action.

11. Third-Party Links

• External Sites: Links to third-party websites (e.g., payment processors) are provided for convenience. We’re not responsible for their content or practices.

12. Termination

• Right to End: We may terminate or suspend your access to realmojd.com at our discretion, with or without notice, for violating these Terms or for any lawful reason.
• Effect: Termination doesn’t affect obligations (e.g., payment) from prior orders.

13. Force Majeure

• Exemptions: We’re not liable for delays or failures due to events beyond our control (e.g., natural disasters, strikes, pandemics), much like jade enduring nature’s trials over millennia.

14. Contact Us

Questions about these Terms? Reach out:

• Email: [email protected]
• Address: No. 16, Fengling 2nd Rd, Tongan District, Xiamen, Fujian, China, 361000
• Response Time: Within 24 hours on weekdays, 48 hours on weekends.

At Realmojd, we craft these Terms with the same integrity as our jade jewelry—thank you for being part of our journey.